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Terms and Conditions

Terms of Service

TERMS OF SERVICE

Last Updated: September 15, 2026

Welcome to Get SACI.

This website is operated by Get SACI, LLC (“Get SACI,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Get SACI, LLC.

Get SACI provides this website, including the information, content, products, resources, tools, and services available through it (collectively, the “Service”), subject to your acceptance of these Terms of Service (“Terms”).

By visiting our website, creating an account, making a purchase, submitting information, or otherwise using any portion of the Service, you agree to be bound by these Terms and any additional policies referenced herein, including our Privacy Policy, Shipping Policy, and Refund Policy.

Please read these Terms carefully before using our website. If you do not agree to these Terms, please do not use the Service.

We may update these Terms periodically. The most current version will always be available on this page. Your continued use of the Service following the posting of changes constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services online.

1. ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have provided consent for your minor dependents to use this website.

You may not use our website, products, or services for any illegal or unauthorized purpose or in violation of any applicable federal, state, local, or international law or regulation.

You may not transmit viruses, malware, malicious code, or other technology intended to interfere with or damage the Service or another person's systems or data.

A violation of these Terms may result in suspension or termination of your access to the Service.

2. OUR PRODUCTS

Get SACI creates and offers wellness, home, personal-care, and lifestyle products consistent with our commitment to thoughtful ingredients and transparent product information.

Many Get SACI products are handcrafted or produced in small batches. Because of the nature of handmade products and naturally derived ingredients, variations in appearance, color, texture, scent, weight, finish, or other characteristics may occur from one product or batch to another. These natural variations are not necessarily product defects.

We make reasonable efforts to provide accurate product descriptions, photographs, ingredient information, sizes, weights, colors, and other specifications. However, colors and product appearance may vary based on your device, monitor, lighting, manufacturing batch, or natural characteristics of the ingredients.

We reserve the right to modify ingredients, formulations, packaging, sizes, designs, availability, or other product characteristics when reasonably necessary, subject to applicable law. Current product information should always be reviewed before use, particularly if you have allergies or sensitivities.

3. OUR INGREDIENT STANDARDS

Ingredient transparency is an important part of the Get SACI philosophy.

Our products are developed according to the ingredient standards stated on the applicable product pages and packaging. Depending on the product, Get SACI products may include ingredients such as essential oils, soy wax, beeswax, beef tallow, botanical ingredients, and other thoughtfully selected materials.

Where we make specific “made without” claims, those claims apply as described on the relevant product page or packaging.

Ingredient information is provided to help customers make informed purchasing decisions. Product formulations and ingredient sourcing may change over time, so customers with allergies, sensitivities, medical concerns, or specific ingredient requirements should review the current ingredient list before each purchase and use.

4. WELLNESS AND MEDICAL DISCLAIMER

Get SACI's mission includes supporting individuals, families, caregivers, survivors, and communities whose lives have been touched by cancer. However, Get SACI is not a healthcare provider, and our products, website, educational materials, community resources, and other content are not medical advice.

Nothing provided through Get SACI is intended to substitute for professional medical advice, diagnosis, or treatment.

Get SACI products are not intended to diagnose, treat, cure, or prevent cancer or any other disease or medical condition unless expressly authorized and stated as such under applicable law.

Information regarding ingredients, essential oils, wellness practices, lifestyle choices, or other health-related subjects is provided for general informational and educational purposes only.

Always seek the advice of a qualified healthcare professional regarding a medical condition, treatment, medication, pregnancy, allergy, sensitivity, or other health concern.

Never disregard professional medical advice or delay seeking medical care because of information you have read on the Get SACI website or through our communications.

If you believe you may be experiencing a medical emergency, contact emergency services or an appropriate healthcare provider immediately.

5. PRODUCT USE, ALLERGIES, AND SENSITIVITIES

Every person is different, and even naturally derived ingredients may cause allergic reactions, irritation, or sensitivities in some individuals.

Customers are responsible for reviewing product ingredients and following all instructions, warnings, and recommended uses appearing on product packaging or product pages.

Where appropriate, consider testing a topical product on a small area before broader use.

Unless expressly stated otherwise, topical Get SACI products are intended for external use only. Avoid contact with eyes and discontinue use if irritation or an adverse reaction occurs.

If you have known allergies, sensitive skin, a medical condition, are pregnant or nursing, take prescription medications, or are receiving medical treatment, consult an appropriate healthcare professional before using products containing ingredients that may affect you.

Get SACI cannot guarantee that any particular product will be suitable for every individual.

6. CANDLE SAFETY

Candles involve an open flame and must be used responsibly.

Always follow the safety instructions provided with your candle.

Never leave a burning candle unattended. Keep candles away from children, pets, drafts, flammable materials, and anything that could catch fire. Place candles on stable, heat-resistant surfaces and discontinue use when recommended by the instructions provided with the product.

Customers assume responsibility for following appropriate candle-safety practices.

7. ORDERS AND ACCEPTANCE

Submitting an order does not necessarily constitute our acceptance of that order.

We reserve the right, subject to applicable law, to refuse, cancel, or limit an order for reasons including suspected fraud, pricing or inventory errors, product availability, payment issues, shipping restrictions, suspected resale activity, or other circumstances reasonably requiring cancellation.

If we cancel an order after payment has been processed, we will issue an appropriate refund for the canceled portion of the order.

We may limit quantities purchased per person, household, account, payment method, billing address, shipping address, or order.

8. PRICING AND PAYMENT

Prices are subject to change without notice.

We make reasonable efforts to ensure that product pricing and promotional information are accurate. If a pricing, description, discount, or promotional error occurs, we reserve the right to correct the error and, where permitted by law, cancel or modify an affected order.

Applicable taxes, shipping charges, and other fees will be displayed when appropriate during checkout.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information for purchases made through the Service.

9. SHIPPING, RETURNS, AND REFUNDS

Shipping times are estimates and are not guaranteed unless expressly stated otherwise.

Get SACI is not responsible for delays outside our reasonable control, including carrier delays, severe weather, natural disasters, transportation interruptions, incorrect addresses provided by customers, or other circumstances beyond our control.

Returns, exchanges, damaged shipments, lost packages, cancellations, and refunds are governed by our applicable Shipping Policy and Refund Policy, which are incorporated into these Terms by reference.

Please review those policies before completing your purchase.

10. AVAILABILITY AND MODIFICATIONS

Products may be available exclusively online and may have limited quantities.

We reserve the right to modify or discontinue products or portions of the Service at any time, subject to applicable law.

We do not guarantee that any particular product, fragrance, formulation, size, package, resource, feature, or service will remain available indefinitely.

11. WEBSITE INFORMATION

We make reasonable efforts to provide useful and accurate information, but information on our website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or other errors.

We reserve the right to correct errors, update information, and make changes to the website without prior notice.

Information on the website is provided for general informational purposes and should not be relied upon as the sole basis for medical, financial, legal, or other professional decisions.

12. THIRD-PARTY TOOLS, SERVICES, AND LINKS

Our website may contain links to third-party websites, services, payment providers, social networks, applications, or other resources.

We may also provide access to third-party tools or integrations that we do not own or control.

Get SACI is not responsible for the content, accuracy, availability, privacy practices, security, products, services, or policies of third-party websites or providers.

Your use of third-party services is subject to the terms and policies of those providers.

13. USER REVIEWS, COMMENTS, PHOTOS, AND OTHER CONTENT

You may have opportunities to submit reviews, comments, photographs, testimonials, suggestions, stories, feedback, or other content (“User Content”).

You retain ownership of your original User Content. By voluntarily submitting User Content to Get SACI for publication or promotional use, you grant Get SACI a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content in connection with our website, products, marketing, social media, and business operations, subject to applicable law.

We will not knowingly use private medical information or sensitive personal information for promotional purposes without appropriate authorization.

You represent that you have the necessary rights to submit the content and that your content does not violate another person's intellectual property, privacy, publicity, or other rights.

We reserve the right, but are not obligated, to remove User Content that we reasonably determine is unlawful, abusive, fraudulent, misleading, infringing, threatening, defamatory, obscene, or otherwise inappropriate.

14. INTELLECTUAL PROPERTY

The Get SACI name, logos, butterfly artwork and branding, product names, photographs, graphics, website design, written content, packaging designs, videos, educational materials, and other original materials are owned by or licensed to Get SACI, LLC and may be protected by copyright, trademark, and other intellectual-property laws.

You may access and use our website for your personal, non-commercial use.

Unless we provide written permission, you may not reproduce, copy, modify, distribute, sell, license, publish, commercially exploit, or create derivative works from our protected content.

Nothing in these Terms grants you ownership of any Get SACI intellectual property.

15. PERSONAL INFORMATION AND PRIVACY

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using the Service, you acknowledge that information may be processed by third-party service providers necessary to operate our website, process payments, fulfill orders, communicate with customers, provide marketing where permitted, and perform other legitimate business functions.

Please review our Privacy Policy for additional information.

16. PROHIBITED USES

You may not use the Service or its content:

  • For unlawful, fraudulent, or malicious purposes;
  • To violate applicable laws or regulations;
  • To infringe intellectual-property, privacy, publicity, or other legal rights;
  • To harass, abuse, threaten, discriminate against, or harm another person;
  • To submit intentionally false or misleading information;
  • To transmit malicious software, viruses, or harmful code;
  • To collect or track another person's personal information unlawfully;
  • To spam, phish, scrape, crawl, or otherwise misuse the website;
  • To interfere with the security or operation of the Service; or
  • To circumvent security features or restrictions of the Service.

We reserve the right to suspend or terminate access for prohibited conduct.

17. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED BY GET SACI OR WARRANTIES THAT CANNOT LEGALLY BE EXCLUDED.

WE DO NOT WARRANT THAT THE WEBSITE WILL ALWAYS BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS WARRANTIES, GUARANTEES, OR OTHER RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

18. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GET SACI, LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE OR PRODUCTS.

THIS INCLUDES, WHERE PERMITTED BY LAW, DAMAGES RESULTING FROM LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by applicable law.

19. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Get SACI, LLC and its officers, owners, employees, affiliates, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable costs arising from your material violation of these Terms, misuse of the Service, infringement of another person's rights, or violation of applicable law.

20. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary, and the remaining provisions will remain in full force and effect.

21. TERMINATION

These Terms remain effective until terminated by you or Get SACI.

You may terminate your use of the Service at any time by discontinuing use of the website and, if applicable, your account.

We may suspend or terminate access to the Service if we reasonably believe you have materially violated these Terms or applicable law.

Provisions that by their nature should survive termination will remain in effect following termination.

22. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement between you and Get SACI concerning your use of the Service.

The failure of Get SACI to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.

23. GOVERNING LAW

These Terms and your use of the Service will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles, except where applicable federal law or other law requires otherwise.

Any provision concerning jurisdiction or venue will apply only to the extent permitted by applicable law.

24. CHANGES TO THESE TERMS

We may revise these Terms periodically to reflect changes to our products, services, business practices, technologies, or legal requirements.

The current version of the Terms will be posted on this page with the date of the latest revision.

Your continued use of the Service after revised Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.

25. CONTACT US

Questions regarding these Terms of Service may be directed to:

Get SACI, LLC
Email: info@getsaci.com

We appreciate your trust in Get SACI and our commitment to creating thoughtfully made products while building a community centered on Support, Advocacy, Clarity, and Inspiration.

Return and Refund Policy

Thank you for choosing Get SACI, LLC for your all-natural product needs. We appreciate your business and are committed to providing the highest quality products. Due to the nature of our all-natural items, we are only able to accept returns on unused, unopened products that have been pre-approved with an RMA (Return Merchandise Authorization) number.

No Returns on Used Products: For any essential oil product, we cannot accept returns on products that have been used, even if they are in otherwise perfect condition.

Damages and Issues: Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at info@getsaci.com. We’ll evaluate the issue and do our best to make it right.

Non-Returnable Items: We cannot accept returns for hazardous materials, flammable liquids, gases, sale items, or gift cards. If you have concerns about a specific item, please reach out to us.

EU 14-Day Cooling-Off Period: For orders shipped to the EU, you have the right to cancel or return your order within 14 days for any reason. The item must be in its original condition, unworn or unused, with tags and packaging, and must include the receipt or proof of purchase.

Refunds: If a refund is necessary, we’ll process it to your original payment method within 10 business days of return approval. Please note that it may take some time for your bank or credit card company to post the refund. If more than 15 business days have passed since your refund was approved, please contact us at info@getsaci.com.

We value your satisfaction and are here to help with any questions or concerns. Thank you for supporting Get SACI, LLC.



GET SACI. 🦋 Life is too short for bad products. Feel good. Smell good. Live well. And maybe get a little SACI while you're at it. Thoughtfully made products with ingredients you can feel good about — because taking care of yourself shouldn't be boring.Copyright © 2024 Get SACI - All Rights Reserved. 

Good ingredients. Good energy. A little attitude.

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